How to contact support
Sign in, open Support, and select Contact support.
- Choose Question, Site bug, Suggestion, Complaint, or Publication rejection.
- Describe what happened and include a link if it concerns a particular listing or profile. You can attach a JPG, PNG, WebP, or GIF screenshot up to 4 MB.
- Select Send.
The first message is limited to 255 characters, so include the key facts. Find replies in Support, where requests show Awaiting reply, Replied, or Closed. You can continue a conversation while it's open; create a new request if a closed case remains unresolved.
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